Online store privacy policy
Shop Baterie Przemysłowe Sp. z o.o.
We have created this privacy policy for visitors to the website https://sklep-baterie.com.pl (hereinafter referred to as the “Website”), i.e. the online store Shop Baterie Przemysłowe Sp. z o.o. (hereinafter referred to as the “Store”).
The administrator of your personal data in connection with the use of the Store is: Baterie Przemysłowe Sp. z o.o. with its registered office at ul. Jana Kazimierza 61, 01-267 Warsaw, entered into the register of entrepreneurs of the National Court Register under KRS number: 0000124393, NIP: 5272102183.
In all matters related to the processing of personal data, you can contact us at the following e-mail address: biuro@baterie.com.pl. It is also possible to contact us in writing at the address of the registered office given above. For ease of reference, we have divided this document into two parts:
- Cookies and other technologies
- Other purposes of processing personal data of the Store’s users
If you’re short on time, click on the link for the part you’re most interested in. If you have a moment more, we encourage you to read the entire text.
I. COOKIES AND OTHER TECHNOLOGIES
We use cookies and other similar mechanisms to understand how users use our Website and for marketing purposes, including to show them advertisements elsewhere on the Internet.
# What are cookies?
A cookie is a small text file that a website saves on your computer, phone or other device on which you browse the website. The cookie contains data about your use of this website.
Some cookies are necessary for the operation of our Store, they cannot be disabled. In other cases, when you first visit our Website, we ask you to consent to the installation of cookies. We do not use advertising or analytical cookies (or any other than essential cookies) without your consent.
# What cookies do we use?
- Strictly necessary cookies
- These cookies are used for the website to function properly. You can’t turn them off because once you turn them off, our site simply won’t work properly.
- In this respect, we use a tool that stores your privacy settings. It shows your consent or lack of consent to the running of particular types of cookies on our website.
- Other necessary cookies on our Website are used for the proper functioning and management of our Website, m.in. to make changes to the website and to run tracking tools to which you have consented.
- Statistical analyses of our Website
- We use tools that collect analytical data so that we can understand how users use our Website. The data we receive from these tools does not give us information about a specific person known by name, but allows us to record various aspects of a user’s use of the Website. We may aggregate and analyse this data in a statistical manner and then use it to make decisions about changes to our Store and/or the way we conduct advertising and marketing communications.
- A list of analytical tools used by us on the Website, along with an explanation of: (i) who the tool provider is, (ii) what exactly it is used for, (iii) what data is collected as part of a given tool – can be found in Appendix 1 to this policy, and briefly also in the cookie consent management panel, the link to which can be found in the footer of our Website.
- Functional cookies
- Some cookies on our website are used to enable an additional tool on the Store’s website, such as a chat, a module for adding product reviews and/or stars, the ability to recommend a product to a friend, the ability to display you recently viewed products in our Store, etc.
- A list of functional tools used by us on the Website, along with an explanation of what they are used for in detail, can be found in the cookie consent management panel, the link to which can be found in the footer of our Website.
- Social media plugins and links
- On our Website, we have placed links to our social media profiles: Facebook / Instagram. If you visit our profile on a given website, the owner of this website will receive – as in the case of users moving from any other website to another website – information that you have come to these services from our Store.
- Details on the processing of data by these social networks can be found on the websites of their providers:
- Facebook and Instagram – https://www.facebook.com/privacy/center/
- In the Store, we use social plugins that enable, for example, sharing a product from our Store on your profile / liking our product on Facebook, saving graphics from our Website on your Pinterest account. The use of such plugins is associated with the transfer of information from cookies to the owners of these social networking sites:
- the service provider will receive information that your browser has displayed our Website, even if you are not logged in to the social network or do not even have a profile on it;
- if you logged in to one of the above-mentioned social networking sites before visiting our Store, its owner will be able to directly assign your visit to our Website to your profile on a given website.
- If you do not want social networking sites to assign data collected during visits to the Store to your social media service, log out of these services before visiting our Website. You can also completely prevent the loading of social plugins on our Website by selecting the appropriate settings under “Manage cookies” in the footer of our Store.
- Videos
- Some videos on the Website are embedded using plug-ins from YouTube (owned by Google) / plug-ins from Instagram (owned by Meta Platforms). When you play such a video on our Website, Google / Instagram receives information about it from your browser, even if you do not have a Google/YouTube profile / even if you do not have an Instagram profile or you are not logged in. If you have previously logged in to the above-mentioned website, this service provider will be able to directly assign the video playback to your profile.
- If you want to prevent Google/Instagram from collecting information about your activity on our Site, you can:
- not to play the film (Consent to play the film will be treated as consent also applicable to other films on our Website – until you revoke it, i.e. change your choices regarding cookies),
- not consent to cookies from this website on our Website,
- or you can log out of this service.
- You can find more information about data processing by YouTube / Instagram here.
# Legal issues regarding cookies
The legal basis for the Store’s use of necessary cookies (indicated above in the section “What cookies do we use?”) is our legitimate interest, i.e. the right to run a Website that supports our business, and the need to maintain its security. The legal basis for our use of other cookies is your consent.
In connection with the processing of your personal data by us using cookies, you have the rights that we write about below at any time.
Our use of cookies, in particular for advertising purposes, may be associated with the so-called profiling. This means that we or the marketing companies we use can create a user profile based on the information collected (e.g. email address, order history, type of device, technology used, frequency of visits) and on this basis formulate purchasing forecasts for the future. This allows us to make decisions about what content (including advertising) to display on our and other websites.
# How long do cookies stay on the user’s device?
It depends on whether they are “persistent” or “session” cookies. Session cookies, i.e. information necessary for the browser functionalities to work properly, expire after the end of the user session, i.e. each time you close our Website. Persistent cookies that make the website easier to use (e.g. remember the selected resolution, content layout, user preferences, recently viewed products) will be stored longer by your browser and will remain there until they expire, unless you delete them yourself using the settings in your browser menu.
Third-party cookies (i.e. analytical, advertising and social media) are subject to their own privacy policies, which we provide you with links to in this policy.
II. Other purposes of processing personal data of the Store’s users
# What data do we process and for what purposes?
In addition to the cookies described above, we process the following of your data for the following purposes related to the functioning of the Store:
| Purpose of processing | Type of data processed | Legal basis for processing |
|---|---|---|
| Handling orders in the Store, handling customer accounts in the Store | Customer Identification and Contact Information (name and surname, address of residence, e-mail address, contact phone number, country, city, postal code and in the case of entrepreneurs also NIP and REGON numbers) Details and history of order processing. | Contract concluded with you as a customer of the Store – Article 6(1)(b) of the GDPR |
| Contact you, handling inquiries | Identification data and other information that you provide to us in the contact form or in other correspondence (name and surname, address of residence, e-mail address, contact telephone number, country, city, postal code and in the case of entrepreneurs also NIP and REGON numbers) Correspondence history. | Our legitimate interest to ensure communication with persons who send us inquiries/correspondence – Article 6(1)(f) of the GDPR |
| Handling complaints and other after-sales service (e.g. in the event of withdrawal from the contract) | Customer’s identification and contact data (name and surname, address of residence, e-mail address, contact phone number, country, city, postal code and in the case of entrepreneurs also NIP and REGON numbers). Details and history of order processing. Correspondence history. | Our legitimate interest in handling complaints and implementing the withdrawal procedure – Article 6(1)(f) of the GDPR |
| Archive | All the data listed in this table, flowing from customers and users of the Store for various purposes | Our legitimate interest to secure data for the purpose of establishing, defending or pursuing claims and for the purpose of demonstrating compliance with obligations under the GDPR – Article 6(1)(f) of the GDPR |
| Accounting, tax purposes | Customer’s identification and contact data (name and surname, address of residence, e-mail address, contact phone number, country, city, postal code and in the case of entrepreneurs also NIP and REGON numbers). Invoice details. | Fulfilment of tax obligations under the law – Article 6(1)(c) of the GDPR |
| Analysis and statistics of sales in the Store | Statistics of sales in the store and user behavior (traffic) on the Website | Our legitimate interest to conduct business analysis in order to optimize our business. With regard to Website traffic statistics – legitimate interest resulting from your consent to cookies – Article 6(1)(f) of the GDPR |
| Marketing Goals | Data about the history of browsing the content of the Store, purchase history, demographic characteristics (age, gender, etc.) and other characteristics characterizing the target groups (customer segments) | Our legitimate interest to market our own products and services, whereby marketing activities related to the use of cookies and/or marketing communication addressed directly to you require your prior consent – Article 6(1)(f) of the GDPR |
Providing the above data by you is not obligatory, but it is necessary to process your order, issue you an invoice, notify you about the status of your order, respond to your inquiry or complaint, etc.
# How long do we process the data?
We process your data related to placing an order in the Store for as long as it is necessary to perform the order, as well as in accordance with accounting and tax regulations.
In addition, we will process the data for the time necessary to achieve the purposes listed above in the table (i.e. until our legal interest enabling us to process ceases, or until you object to the processing, or until you withdraw your marketing consent – if you have given us one). Further processing will be possible only if we as the controller are subject to such a legal obligation (in particular for tax purposes) and possibly for archival purposes to protect ourselves against possible claims (until the statute of limitations for such claims expires).
# Who do we share your data with?
In our business, we use the services of other cooperating companies, therefore your data may be entrusted by us to: a company providing us with software to run the Store, an accounting company, a hosting provider of our Website, a host of our e-mail, other companies whose services and marketing tools we use. Your data is also transferred to courier companies and possibly payment intermediaries in order to process your order, and these companies are separate controllers of personal data.
For the purposes of marketing activities described above in the “Cookies” section, we use services provided by entities based in the USA (Google, Facebook). Therefore, personal data may be transferred to third countries that are not members of the European Union. An adequate level of protection for your data is ensured by the Data Privacy Framework, which you can read more about here.
# Your rights in relation to data processing
We are committed to respecting the confidentiality of your personal data and to guaranteeing you the opportunity to exercise your rights. You can exercise your rights at no cost to you by sending us an email or otherwise contacting us.
Remember that in connection with the processing of your data, you have the right to:
- Request access to the data we hold about you;
- rectify their data;
- delete your data if it is no longer necessary for the purposes for which it was processed, or we do not have another legal basis for its processing;
- withdraw your consent to the processing of your personal data, if you have given it;
- object to the processing of your data, if we process it on the basis of a legitimate interest;
- restriction of data processing;
- lodge a complaint with the President of the Office for Personal Data Protection, if you believe that your data is processed by us unlawfully.
APPENDIX NO. 1 TO THE PRIVACY POLICY OF SKLEP Batteries Przemysłowe Sp. z o.o.
– LIST OF ADVERTISING AND ANALYTICAL TOOLS USING COOKIES
This data is used to create collective reports for e-store owners, containing general (without personal data) information, m.in. about what products are of interest to customers of a given store, in what period of the year there is increased traffic or sales in stores, etc. This allows sellers (including us) to improve their stores and optimize their sales processes.
ANALYTICAL COOKIES:
We use Google Analytics
The information that Google Analytics collects about users includes, for example: how many times the user visits the website; which subpages it visits; the date of the first and last visit; the duration of the visit; the page from which the user visited the website (the source of arrival); The browser you are using; The link that was clicked the place in the world from which the user is accessing, an anonymized (shortened) IP address, etc.
Google assigns its own identifier (the so-called Google ID) to individual users and collects data obtained from cookies from various websites on its servers. We – as the owner of the Website – may receive reports (statistics) from Google related only to the traffic on our Website. Of course, these reports only include people who have consented to the recording of their visits by Google Analytics on our Website.
You can find further detailed information about how Google Analytics works here and here.
You can also permanently prevent Google Analytics from recording information from your browser by installing a special plug-in here.
Cookies of our Store’s software provider
The software provider thanks to which our Store operates – i.e. the owner of the shoper.pl platform – places cookies on our Website in order to collect aggregate information about how customers use online stores (opened subpages and time spent on them, products displayed, clicks on the Store’s website, analytical information on purchases, e.g. conversion rates).